FAQ

This depends on the engine size and gas tank size. Check your Owner’s Manual for run time.

No. You need a licensed electrician to set your generator up with an automatic transfer switch.

Yes, it is always good for safety reasons.

The recommended oil for the 7 kW, 12 kW and 15 kW air-cooled units is 10W-30 temperatures above 20° F. Use 5W-20 or 5W-30 for temperatures below 20° F. After the first oil change, all-season 5W-30 synthetic oil may be…

Since variables such as engine hours, load, model, and other factors influence fuel consumption, there is no standard amount of oil being consumed. As long as you check the oil level and change the oil as instructed then your generator…

Air-cooled: 7 kW, 12 kW and 15 kW – 1.7 qt. Liquid-cooled: 15 kW, 20 kW and 25 kW – 4.0 qt., 45 kW – 4.5 qt.

This should not occur if the system has been properly sized and installed by Cannondale Generators. However, if by some unusual circumstance this does occur generators are equipped with overload protection. In the rare event of an overload, the generator’s…

Yes, maintenance is required to ensure maximum performance for years of reliable service. A commitment must be made to properly maintain this electrical generating device. This is not an air-conditioning unit or furnace that can go years without service. Cannondale…

We recommend checking the oil level after every 36 hours of operation, depending on the size and model of the generator. Oil change and filter change frequency and other routine maintenance vary per model, especially during periods of extended power…