Is it ok to run my portable generator in the rain?
No, it needs some type of shelter from the elements, but it needs to be a minimum of three feet away from all sides with one opened end.
Should I wait to let my portable standby generator cool down before adding fuel?
Yes, it is always good for safety reasons.
What is the expected life of the engine?
A properly maintained engine should provide over 20 years of operation under emergency standby conditions. Keep in mind that the units are not intended to provide continuous power (24 hours a day, 365 days a year).
What happens if the generator gets overloaded?
This should not occur if the system has been properly sized and installed by Cannondale Generators. However, if by some unusual circumstance this does occur generators are equipped with overload protection. In the rare event of an overload, the generator’s…
Can an automatic backup generator replace utility service?
No, standby generators are not designed to run as a replacement to utility power and the fuel costs alone would make this option more expensive than buying power from your local utility. Our automatic generators are produced for use as…
How does a backup generator work?
An automatic backup generator is a backup electrical system that operates whether you are home or away. Within seconds of an outage, it automatically supplies power directly to your home’s electrical circuit breaker box. After utility power returns, the generator…
Are your technicians certified?
Absolutely. All of the technicians at Cannondale Generators have received extensive hands-on training and are certified by all the manufacturers that we sell and install.
How do I manually “power off” the generator set?
Open the generator hood or access door and flip the circuit breaker to the “off” position (you’ll find the breaker near the digital controller). This shuts off power to the house (the load). It’s a good idea to run the…
What are the decibels on my generator?
Most generators run between 69 DBL-79 DBL. Check your Owner’s Manual for decibels.
How long will my portable generator run on a full tank of gas?
This depends on the engine size and gas tank size. Check your Owner’s Manual for run time.