{"id":315,"date":"2019-01-02T19:05:22","date_gmt":"2019-01-02T19:05:22","guid":{"rendered":"https:\/\/cannondalegenerators.com\/?page_id=315"},"modified":"2022-09-21T10:40:16","modified_gmt":"2022-09-21T14:40:16","slug":"generator-faqs","status":"publish","type":"page","link":"https:\/\/cannondalegenerators.com\/generator-faqs\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"[vc_section full_width=&#8221;stretch_row&#8221; content_placement=&#8221;middle&#8221; css=&#8221;.vc_custom_1546453486628{background-image: url(https:\/\/cannondalegenerators.com\/wp-content\/uploads\/2019\/01\/Group-208.jpg?id=290) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; el_class=&#8221;small-hero-sec&#8221;][vc_row content_placement=&#8221;middle&#8221; remove_bottom_col_margin=&#8221;true&#8221; css=&#8221;.vc_custom_1548876002893{border-top-width: 3px !important;border-right-width: 3px !important;border-bottom-width: 3px !important;border-left-width: 3px !important;padding-top: 2rem !important;padding-right: 2rem !important;padding-bottom: 2rem !important;padding-left: 2rem !important;background-color: rgba(0,0,0,0.65) !important;*background-color: rgb(0,0,0) !important;border-left-color: #f68701 !important;border-left-style: double !important;border-right-color: #f68701 !important;border-right-style: double !important;border-top-color: #f68701 !important;border-top-style: double !important;border-bottom-color: #f68701 !important;border-bottom-style: double !important;}&#8221; el_class=&#8221;hero-rec&#8221;][vc_column][vc_custom_heading text=&#8221;Standby Generator FAQs&#8221; font_container=&#8221;tag:h1|text_align:center|color:%23ffffff&#8221; use_theme_fonts=&#8221;yes&#8221;][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1545086411867{background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; el_class=&#8221;sec-back&#8221;][vc_row][vc_column][vc_column_text]<div class=\"faqwd_conteiner \"> <div class=\"faqwd_search\">\r\n                    <input type=\"text\" class=\"faqwd_search_input\"\/>\r\n                    <div class=\"faqwd_search_button\"><\/div>\r\n                <\/div><input type=\"hidden\" class=\"faqwd_search_text1\" value=\"Nothing has been found\" \/><input type=\"hidden\" class=\"faqwd_search_text2\" value=\"Search key must contain only letters and numbers\" \/><input type=\"hidden\" class=\"faqwd_search_text3\" value=\"Search result\" \/><div  class=\"faqwd_categories\"><ul class=\"faqwd_categories_ul\"> <li class=\"faqwd_categories_li faqwd_category_id_5\" data-catid=\"5\">General <li class=\"faqwd_categories_li faqwd_category_id_4\" data-catid=\"4\">Services <li class=\"faqwd_categories_li faqwd_category_id_6\" data-catid=\"6\">Installation<\/li><\/ul><\/div><div class=\"faqwd_expand_collapse\">\r\n    <span class=\"faqwd_expand\">Expand All<\/span>    \r\n        <span class=\"faqwd_hidden\">|<\/span>\r\n    <span class=\"faqwd_collapse\">Collapse All<\/span>\r\n    <\/div><div class=\"faqwd_questions\"><div class=\"faqwd_cat_5 faqwd_cat faqwd_hidden\"><ul class=\"faqwd_questions_ul\"><li class=\"faqwd_question_li expand faqwd_qustion_li_5_835\"><div class=\"faqwd_question_title_container\" data-faqid=5_835> <div class=\"faqwd_question_title\"> <span class=\"faqwd_quest_numbering\">1. <\/span><span class=\"faqwd_post_title\" id=\"5_835\">How does a backup generator work?<\/span><\/div><div class=\"before20\"><span class=\"arr\">&nbsp;<\/span><\/div><\/div><div class=\"faqwd_question_content faqwd_question_5_835\"><div class=\"faqwd_answer_container\"><div class=\"faqwd_post_info\"><\/div><div class=\"faqwd_answer\"><p>An automatic backup generator is a backup electrical system that operates whether you are home or away. Within seconds of an outage, it automatically supplies power directly to your home\u2019s electrical circuit breaker box. After utility power returns, the generator shuts itself off and waits for the next outage. It operates on natural gas or liquid propane gas and sits outside just like a central air conditioning unit.<\/p>\n<\/div><div class=\"faqwd_question_options\"><\/div><\/div><\/div><\/li ><li class=\"faqwd_question_li expand faqwd_qustion_li_5_836\"><div class=\"faqwd_question_title_container\" data-faqid=5_836> <div class=\"faqwd_question_title\"> <span class=\"faqwd_quest_numbering\">2. <\/span><span class=\"faqwd_post_title\" id=\"5_836\">Can an automatic backup generator replace utility service?<\/span><\/div><div class=\"before20\"><span class=\"arr\">&nbsp;<\/span><\/div><\/div><div class=\"faqwd_question_content faqwd_question_5_836\"><div class=\"faqwd_answer_container\"><div class=\"faqwd_post_info\"><\/div><div class=\"faqwd_answer\"><p>No, standby generators are not designed to run as a replacement to utility power and the fuel costs alone would make this option more expensive than buying power from your local utility. Our automatic generators are produced for use as backup to utility power specifically and should not be used as primary power.<\/p>\n<\/div><div class=\"faqwd_question_options\"><\/div><\/div><\/div><\/li ><li class=\"faqwd_question_li expand faqwd_qustion_li_5_837\"><div class=\"faqwd_question_title_container\" data-faqid=5_837> <div class=\"faqwd_question_title\"> <span class=\"faqwd_quest_numbering\">3. <\/span><span class=\"faqwd_post_title\" id=\"5_837\">What happens if the generator gets overloaded?<\/span><\/div><div class=\"before20\"><span class=\"arr\">&nbsp;<\/span><\/div><\/div><div class=\"faqwd_question_content faqwd_question_5_837\"><div class=\"faqwd_answer_container\"><div class=\"faqwd_post_info\"><\/div><div class=\"faqwd_answer\"><p>This should not occur if the system has been properly sized and installed by Cannondale Generators. However, if by some unusual circumstance this does occur generators are equipped with overload protection. In the rare event of an overload, the generator\u2019s circuit breaker will trip, disconnecting the unit from the load. Simply correct the overload and reset the breaker in the generator. For more information, please consult your owner\u2019s manual or\u00a0<a href=\"https:\/\/cannondalegenerators.com\/\/generator-service-contact\/\">contact us.<\/a><\/p>\n<\/div><div class=\"faqwd_question_options\"><\/div><\/div><\/div><\/li ><li class=\"faqwd_question_li expand faqwd_qustion_li_5_838\"><div class=\"faqwd_question_title_container\" data-faqid=5_838> <div class=\"faqwd_question_title\"> <span class=\"faqwd_quest_numbering\">4. <\/span><span class=\"faqwd_post_title\" id=\"5_838\">What is the expected life of the engine?<\/span><\/div><div class=\"before20\"><span class=\"arr\">&nbsp;<\/span><\/div><\/div><div class=\"faqwd_question_content faqwd_question_5_838\"><div class=\"faqwd_answer_container\"><div class=\"faqwd_post_info\"><\/div><div class=\"faqwd_answer\"><p>A properly maintained engine should provide over 20 years of operation under emergency standby conditions. Keep in mind that the units are not intended to provide continuous power (24 hours a day, 365 days a year).<\/p>\n<\/div><div class=\"faqwd_question_options\"><\/div><\/div><\/div><\/li ><li class=\"faqwd_question_li expand faqwd_qustion_li_5_839\"><div class=\"faqwd_question_title_container\" data-faqid=5_839> <div class=\"faqwd_question_title\"> <span class=\"faqwd_quest_numbering\">5. <\/span><span class=\"faqwd_post_title\" id=\"5_839\">Should I wait to let my portable standby generator cool down before adding fuel?<\/span><\/div><div class=\"before20\"><span class=\"arr\">&nbsp;<\/span><\/div><\/div><div class=\"faqwd_question_content faqwd_question_5_839\"><div class=\"faqwd_answer_container\"><div class=\"faqwd_post_info\"><\/div><div class=\"faqwd_answer\"><p>Yes, it is always good for safety reasons.<\/p>\n<\/div><div class=\"faqwd_question_options\"><\/div><\/div><\/div><\/li ><li class=\"faqwd_question_li expand faqwd_qustion_li_5_840\"><div class=\"faqwd_question_title_container\" data-faqid=5_840> <div class=\"faqwd_question_title\"> <span class=\"faqwd_quest_numbering\">6. <\/span><span class=\"faqwd_post_title\" id=\"5_840\">Is it ok to run my portable generator in the rain?<\/span><\/div><div class=\"before20\"><span class=\"arr\">&nbsp;<\/span><\/div><\/div><div class=\"faqwd_question_content faqwd_question_5_840\"><div class=\"faqwd_answer_container\"><div class=\"faqwd_post_info\"><\/div><div class=\"faqwd_answer\"><p>No, it needs some type of shelter from the elements, but it needs to be a minimum of three feet away from all sides with one opened end.<\/p>\n<\/div><div class=\"faqwd_question_options\"><\/div><\/div><\/div><\/li ><li class=\"faqwd_question_li expand faqwd_qustion_li_5_841\"><div class=\"faqwd_question_title_container\" data-faqid=5_841> <div class=\"faqwd_question_title\"> <span class=\"faqwd_quest_numbering\">7. <\/span><span class=\"faqwd_post_title\" id=\"5_841\">Can I connect my standby generator into my service box or another location in my house?<\/span><\/div><div class=\"before20\"><span class=\"arr\">&nbsp;<\/span><\/div><\/div><div class=\"faqwd_question_content faqwd_question_5_841\"><div class=\"faqwd_answer_container\"><div class=\"faqwd_post_info\"><\/div><div class=\"faqwd_answer\"><p>No. You need a licensed electrician to set your generator up with an automatic transfer switch.<\/p>\n<\/div><div class=\"faqwd_question_options\"><\/div><\/div><\/div><\/li ><li class=\"faqwd_question_li expand faqwd_qustion_li_5_842\"><div class=\"faqwd_question_title_container\" data-faqid=5_842> <div class=\"faqwd_question_title\"> <span class=\"faqwd_quest_numbering\">8. <\/span><span class=\"faqwd_post_title\" id=\"5_842\">Can I use an extension cord on my generator outlets?<\/span><\/div><div class=\"before20\"><span class=\"arr\">&nbsp;<\/span><\/div><\/div><div class=\"faqwd_question_content faqwd_question_5_842\"><div class=\"faqwd_answer_container\"><div class=\"faqwd_post_info\"><\/div><div class=\"faqwd_answer\"><p>Yes. Use a good heavy gauge cord such as 10 AWG or 12 AWG, no longer than one hundred feet.<\/p>\n<\/div><div class=\"faqwd_question_options\"><\/div><\/div><\/div><\/li ><li class=\"faqwd_question_li expand faqwd_qustion_li_5_843\"><div class=\"faqwd_question_title_container\" data-faqid=5_843> <div class=\"faqwd_question_title\"> <span class=\"faqwd_quest_numbering\">9. <\/span><span class=\"faqwd_post_title\" id=\"5_843\">How long will my portable generator run on a full tank of gas?<\/span><\/div><div class=\"before20\"><span class=\"arr\">&nbsp;<\/span><\/div><\/div><div class=\"faqwd_question_content faqwd_question_5_843\"><div class=\"faqwd_answer_container\"><div class=\"faqwd_post_info\"><\/div><div class=\"faqwd_answer\"><p>This depends on the engine size and gas tank size. Check your Owner\u2019s Manual for run time.<\/p>\n<\/div><div class=\"faqwd_question_options\"><\/div><\/div><\/div><\/li ><li class=\"faqwd_question_li expand faqwd_qustion_li_5_844\"><div class=\"faqwd_question_title_container\" data-faqid=5_844> <div class=\"faqwd_question_title\"> <span class=\"faqwd_quest_numbering\">10. <\/span><span class=\"faqwd_post_title\" id=\"5_844\">What are the decibels on my generator?<\/span><\/div><div class=\"before20\"><span class=\"arr\">&nbsp;<\/span><\/div><\/div><div class=\"faqwd_question_content faqwd_question_5_844\"><div class=\"faqwd_answer_container\"><div class=\"faqwd_post_info\"><\/div><div class=\"faqwd_answer\"><p>Most generators run between 69 DBL-79 DBL. Check your Owner\u2019s Manual for decibels.<\/p>\n<\/div><div class=\"faqwd_question_options\"><\/div><\/div><\/div><\/li ><li class=\"faqwd_question_li expand faqwd_qustion_li_5_845\"><div class=\"faqwd_question_title_container\" data-faqid=5_845> <div class=\"faqwd_question_title\"> <span class=\"faqwd_quest_numbering\">11. <\/span><span class=\"faqwd_post_title\" id=\"5_845\">How do I register my generator\u2019s warranty protection?<\/span><\/div><div class=\"before20\"><span class=\"arr\">&nbsp;<\/span><\/div><\/div><div class=\"faqwd_question_content faqwd_question_5_845\"><div class=\"faqwd_answer_container\"><div class=\"faqwd_post_info\"><\/div><div class=\"faqwd_answer\"><p>To register your warranty, have an authorized service technician complete a post-installation Warranty Start-Up at your home. Then, instead of your warranty beginning on the day the generator is purchased, it begins on the day your service technician submits your generator system\u2019s details to the Warranty Start-Up program.<\/p>\n<\/div><div class=\"faqwd_question_options\"><\/div><\/div><\/div><\/li ><li class=\"faqwd_question_li expand faqwd_qustion_li_5_846\"><div class=\"faqwd_question_title_container\" data-faqid=5_846> <div class=\"faqwd_question_title\"> <span class=\"faqwd_quest_numbering\">12. <\/span><span class=\"faqwd_post_title\" id=\"5_846\">Can I run a computer or other sensitive electronic equipment off the generator during a power outage?<\/span><\/div><div class=\"before20\"><span class=\"arr\">&nbsp;<\/span><\/div><\/div><div class=\"faqwd_question_content faqwd_question_5_846\"><div class=\"faqwd_answer_container\"><div class=\"faqwd_post_info\"><\/div><div class=\"faqwd_answer\"><p>Yes. The power coming from your generator is just as safe as what you normally have coming out of the wall socket. The spikes or surges that accompany power generation are just a normal aspect of electricity. However, when considering sensitive or expensive electronic equipment running off a wall outlet, you should use a good surge protector to guard against small influxes of power.<\/p>\n<\/div><div class=\"faqwd_question_options\"><\/div><\/div><\/div><\/li ><li class=\"faqwd_question_li expand faqwd_qustion_li_5_847\"><div class=\"faqwd_question_title_container\" data-faqid=5_847> <div class=\"faqwd_question_title\"> <span class=\"faqwd_quest_numbering\">13. <\/span><span class=\"faqwd_post_title\" id=\"5_847\">If there is a problem with my generator where do I go for help?<\/span><\/div><div class=\"before20\"><span class=\"arr\">&nbsp;<\/span><\/div><\/div><div class=\"faqwd_question_content faqwd_question_5_847\"><div class=\"faqwd_answer_container\"><div class=\"faqwd_post_info\"><\/div><div class=\"faqwd_answer\"><p>You can contact\u00a0<a href=\"https:\/\/cannondalegenerators.com\/\/generator-service-contact\/\">Cannondale Generators<\/a>\u00a0who is an authorized sales and service dealer for many brands and can help with any problems you may have.<\/p>\n<\/div><div class=\"faqwd_question_options\"><\/div><\/div><\/div><\/li ><li class=\"faqwd_question_li expand faqwd_qustion_li_5_848\"><div class=\"faqwd_question_title_container\" data-faqid=5_848> <div class=\"faqwd_question_title\"> <span class=\"faqwd_quest_numbering\">14. <\/span><span class=\"faqwd_post_title\" id=\"5_848\">I no longer have my Owner\u2019s Manual, how can I get another copy?<\/span><\/div><div class=\"before20\"><span class=\"arr\">&nbsp;<\/span><\/div><\/div><div class=\"faqwd_question_content faqwd_question_5_848\"><div class=\"faqwd_answer_container\"><div class=\"faqwd_post_info\"><\/div><div class=\"faqwd_answer\"><p>Please\u00a0<a href=\"https:\/\/cannondalegenerators.com\/\/generator-service-contact\/\">contact us<\/a>\u00a0for further assistance. Owner\u2019s manuals and other technical \/ repair information can be replaced once we know what make and model generator you have.<\/p>\n<\/div><div class=\"faqwd_question_options\"><\/div><\/div><\/div><\/li ><li class=\"faqwd_question_li expand faqwd_qustion_li_5_849\"><div class=\"faqwd_question_title_container\" data-faqid=5_849> <div class=\"faqwd_question_title\"> <span class=\"faqwd_quest_numbering\">15. <\/span><span class=\"faqwd_post_title\" id=\"5_849\">Are your technicians certified?<\/span><\/div><div class=\"before20\"><span class=\"arr\">&nbsp;<\/span><\/div><\/div><div class=\"faqwd_question_content faqwd_question_5_849\"><div class=\"faqwd_answer_container\"><div class=\"faqwd_post_info\"><\/div><div class=\"faqwd_answer\"><p>Absolutely. All of the technicians at Cannondale Generators have received extensive hands-on training and are certified by all the manufacturers that we sell and install.<\/p>\n<\/div><div class=\"faqwd_question_options\"><\/div><\/div><\/div><\/li ><li class=\"faqwd_question_li expand faqwd_qustion_li_5_5571\"><div class=\"faqwd_question_title_container\" data-faqid=5_5571> <div class=\"faqwd_question_title\"> <span class=\"faqwd_quest_numbering\">16. <\/span><span class=\"faqwd_post_title\" id=\"5_5571\">Do you offer financing for the purchase of a standby generator?<\/span><\/div><div class=\"before20\"><span class=\"arr\">&nbsp;<\/span><\/div><\/div><div class=\"faqwd_question_content faqwd_question_5_5571\"><div class=\"faqwd_answer_container\"><div class=\"faqwd_post_info\"><\/div><div class=\"faqwd_answer\"><p>Yes, financing is offered through Synchrony.<\/p>\n<\/div><div class=\"faqwd_question_options\"><\/div><\/div><\/div><\/li ><\/ul > <\/div > <div class=\"faqwd_cat_4 faqwd_cat faqwd_hidden\"><ul class=\"faqwd_questions_ul\"><li class=\"faqwd_question_li expand faqwd_qustion_li_4_307\"><div class=\"faqwd_question_title_container\" data-faqid=4_307> <div class=\"faqwd_question_title\"> <span class=\"faqwd_quest_numbering\">1. <\/span><span class=\"faqwd_post_title\" id=\"4_307\">How long will my permanent standby generator run on a full tank of fuel?<\/span><\/div><div class=\"before20\"><span class=\"arr\">&nbsp;<\/span><\/div><\/div><div class=\"faqwd_question_content faqwd_question_4_307\"><div class=\"faqwd_answer_container\"><div class=\"faqwd_post_info\"><\/div><div class=\"faqwd_answer\"><p>This depends on the engine size and fuel tank size. Check your Owner\u2019s Manual for run time.<\/p>\n<\/div><div class=\"faqwd_question_options\"><\/div><\/div><\/div><\/li ><li class=\"faqwd_question_li expand faqwd_qustion_li_4_821\"><div class=\"faqwd_question_title_container\" data-faqid=4_821> <div class=\"faqwd_question_title\"> <span class=\"faqwd_quest_numbering\">2. <\/span><span class=\"faqwd_post_title\" id=\"4_821\">How long can my standby generator run before I need to check the oil?<\/span><\/div><div class=\"before20\"><span class=\"arr\">&nbsp;<\/span><\/div><\/div><div class=\"faqwd_question_content faqwd_question_4_821\"><div class=\"faqwd_answer_container\"><div class=\"faqwd_post_info\"><\/div><div class=\"faqwd_answer\"><p>We recommend checking the oil level after every 36 hours of operation, depending on the size and model of the generator. Oil change and filter change frequency and other routine maintenance vary per model, especially during periods of extended power outage. Check the Operation Manual included with your generator for a complete list of required maintenance procedures and schedules.<\/p>\n<\/div><div class=\"faqwd_question_options\"><\/div><\/div><\/div><\/li ><li class=\"faqwd_question_li expand faqwd_qustion_li_4_822\"><div class=\"faqwd_question_title_container\" data-faqid=4_822> <div class=\"faqwd_question_title\"> <span class=\"faqwd_quest_numbering\">3. <\/span><span class=\"faqwd_post_title\" id=\"4_822\">Do generators have to be maintained?<\/span><\/div><div class=\"before20\"><span class=\"arr\">&nbsp;<\/span><\/div><\/div><div class=\"faqwd_question_content faqwd_question_4_822\"><div class=\"faqwd_answer_container\"><div class=\"faqwd_post_info\"><\/div><div class=\"faqwd_answer\"><p>Yes, maintenance is required to ensure maximum performance for years of reliable service. A commitment must be made to properly maintain this electrical generating device. This is not an air-conditioning unit or furnace that can go years without service. Cannondale Generators has on staff factory certified and trained Generac, Kohler and Briggs &amp; Stratton technicians that service and repair all standby generators for a worry-free ownership experience.<\/p>\n<\/div><div class=\"faqwd_question_options\"><\/div><\/div><\/div><\/li ><li class=\"faqwd_question_li expand faqwd_qustion_li_4_823\"><div class=\"faqwd_question_title_container\" data-faqid=4_823> <div class=\"faqwd_question_title\"> <span class=\"faqwd_quest_numbering\">4. <\/span><span class=\"faqwd_post_title\" id=\"4_823\">What happens if the generator gets overloaded?<\/span><\/div><div class=\"before20\"><span class=\"arr\">&nbsp;<\/span><\/div><\/div><div class=\"faqwd_question_content faqwd_question_4_823\"><div class=\"faqwd_answer_container\"><div class=\"faqwd_post_info\"><\/div><div class=\"faqwd_answer\"><p>This should not occur if the system has been properly sized and installed by Cannondale Generators. However, if by some unusual circumstance this does occur generators are equipped with overload protection. In the rare event of an overload, the generator\u2019s circuit breaker will trip, disconnecting the unit from the load. Simply correct the overload and reset the breaker in the generator. For more information, please consult your owner\u2019s manual or\u00a0<a href=\"https:\/\/cannondalegenerators.com\/\/generator-service-contact\/\">contact us.<\/a><\/p>\n<\/div><div class=\"faqwd_question_options\"><\/div><\/div><\/div><\/li ><li class=\"faqwd_question_li expand faqwd_qustion_li_4_825\"><div class=\"faqwd_question_title_container\" data-faqid=4_825> <div class=\"faqwd_question_title\"> <span class=\"faqwd_quest_numbering\">5. <\/span><span class=\"faqwd_post_title\" id=\"4_825\">How much oil does the engine crankcase hold?<\/span><\/div><div class=\"before20\"><span class=\"arr\">&nbsp;<\/span><\/div><\/div><div class=\"faqwd_question_content faqwd_question_4_825\"><div class=\"faqwd_answer_container\"><div class=\"faqwd_post_info\"><\/div><div class=\"faqwd_answer\"><p>Air-cooled: 7 kW, 12 kW and 15 kW \u2013 1.7 qt.<br \/>\nLiquid-cooled: 15 kW, 20 kW and 25 kW \u2013 4.0 qt., 45 kW \u2013 4.5 qt.<\/p>\n<\/div><div class=\"faqwd_question_options\"><\/div><\/div><\/div><\/li ><li class=\"faqwd_question_li expand faqwd_qustion_li_4_826\"><div class=\"faqwd_question_title_container\" data-faqid=4_826> <div class=\"faqwd_question_title\"> <span class=\"faqwd_quest_numbering\">6. <\/span><span class=\"faqwd_post_title\" id=\"4_826\">How much oil will my generator consume?<\/span><\/div><div class=\"before20\"><span class=\"arr\">&nbsp;<\/span><\/div><\/div><div class=\"faqwd_question_content faqwd_question_4_826\"><div class=\"faqwd_answer_container\"><div class=\"faqwd_post_info\"><\/div><div class=\"faqwd_answer\"><p>Since variables such as engine hours, load, model, and other factors influence fuel consumption, there is no standard amount of oil being consumed. As long as you check the oil level and change the oil as instructed then your generator should be in good condition.<\/p>\n<\/div><div class=\"faqwd_question_options\"><\/div><\/div><\/div><\/li ><li class=\"faqwd_question_li expand faqwd_qustion_li_4_827\"><div class=\"faqwd_question_title_container\" data-faqid=4_827> <div class=\"faqwd_question_title\"> <span class=\"faqwd_quest_numbering\">7. <\/span><span class=\"faqwd_post_title\" id=\"4_827\">What type of oil do I put in the generator?<\/span><\/div><div class=\"before20\"><span class=\"arr\">&nbsp;<\/span><\/div><\/div><div class=\"faqwd_question_content faqwd_question_4_827\"><div class=\"faqwd_answer_container\"><div class=\"faqwd_post_info\"><\/div><div class=\"faqwd_answer\"><p>The recommended oil for the 7 kW, 12 kW and 15 kW air-cooled units is 10W-30 temperatures above 20\u00b0 F. Use 5W-20 or 5W-30 for temperatures below 20\u00b0 F. After the first oil change, all-season 5W-30 synthetic oil may be used. API Service Class SG, SH or SJ should be used in all cases. The recommended oil for the liquid-cooled units is 15W-40. All oil should be SAE rated high detergent oil that meets API Service Class SF requirements for gasoline engines. If the engine has been serviced before and filled with conventional oil, then refill it with conventional. It\u2019s important not to mix the synthetic and conventional oil. It can damage your engine.<\/p>\n<\/div><div class=\"faqwd_question_options\"><\/div><\/div><\/div><\/li ><li class=\"faqwd_question_li expand faqwd_qustion_li_4_828\"><div class=\"faqwd_question_title_container\" data-faqid=4_828> <div class=\"faqwd_question_title\"> <span class=\"faqwd_quest_numbering\">8. <\/span><span class=\"faqwd_post_title\" id=\"4_828\">Should I wait to let my portable standby generator cool down before adding fuel?<\/span><\/div><div class=\"before20\"><span class=\"arr\">&nbsp;<\/span><\/div><\/div><div class=\"faqwd_question_content faqwd_question_4_828\"><div class=\"faqwd_answer_container\"><div class=\"faqwd_post_info\"><\/div><div class=\"faqwd_answer\"><p>Yes, it is always good for safety reasons.<\/p>\n<\/div><div class=\"faqwd_question_options\"><\/div><\/div><\/div><\/li ><li class=\"faqwd_question_li expand faqwd_qustion_li_4_829\"><div class=\"faqwd_question_title_container\" data-faqid=4_829> <div class=\"faqwd_question_title\"> <span class=\"faqwd_quest_numbering\">9. <\/span><span class=\"faqwd_post_title\" id=\"4_829\">Can I connect my standby generator into my service box or another location in my house?<\/span><\/div><div class=\"before20\"><span class=\"arr\">&nbsp;<\/span><\/div><\/div><div class=\"faqwd_question_content faqwd_question_4_829\"><div class=\"faqwd_answer_container\"><div class=\"faqwd_post_info\"><\/div><div class=\"faqwd_answer\"><p>No. You need a licensed electrician to set your generator up with an automatic transfer switch.<\/p>\n<\/div><div class=\"faqwd_question_options\"><\/div><\/div><\/div><\/li ><li class=\"faqwd_question_li expand faqwd_qustion_li_4_830\"><div class=\"faqwd_question_title_container\" data-faqid=4_830> <div class=\"faqwd_question_title\"> <span class=\"faqwd_quest_numbering\">10. <\/span><span class=\"faqwd_post_title\" id=\"4_830\">How long will my portable generator run on a full tank of gas?<\/span><\/div><div class=\"before20\"><span class=\"arr\">&nbsp;<\/span><\/div><\/div><div class=\"faqwd_question_content faqwd_question_4_830\"><div class=\"faqwd_answer_container\"><div class=\"faqwd_post_info\"><\/div><div class=\"faqwd_answer\"><p>This depends on the engine size and gas tank size. Check your Owner\u2019s Manual for run time.<\/p>\n<\/div><div class=\"faqwd_question_options\"><\/div><\/div><\/div><\/li ><li class=\"faqwd_question_li expand faqwd_qustion_li_4_831\"><div class=\"faqwd_question_title_container\" data-faqid=4_831> <div class=\"faqwd_question_title\"> <span class=\"faqwd_quest_numbering\">11. <\/span><span class=\"faqwd_post_title\" id=\"4_831\">What are the decibels on my generator?<\/span><\/div><div class=\"before20\"><span class=\"arr\">&nbsp;<\/span><\/div><\/div><div class=\"faqwd_question_content faqwd_question_4_831\"><div class=\"faqwd_answer_container\"><div class=\"faqwd_post_info\"><\/div><div class=\"faqwd_answer\"><p>Most generators run between 69 DBL-79 DBL. Check your Owner\u2019s Manual for decibels.<\/p>\n<\/div><div class=\"faqwd_question_options\"><\/div><\/div><\/div><\/li ><li class=\"faqwd_question_li expand faqwd_qustion_li_4_833\"><div class=\"faqwd_question_title_container\" data-faqid=4_833> <div class=\"faqwd_question_title\"> <span class=\"faqwd_quest_numbering\">12. <\/span><span class=\"faqwd_post_title\" id=\"4_833\">Are your technicians certified?<\/span><\/div><div class=\"before20\"><span class=\"arr\">&nbsp;<\/span><\/div><\/div><div class=\"faqwd_question_content faqwd_question_4_833\"><div class=\"faqwd_answer_container\"><div class=\"faqwd_post_info\"><\/div><div class=\"faqwd_answer\"><p>Absolutely. All of the technicians at Cannondale Generators have received extensive hands-on training and are certified by all the manufacturers that we sell and install.<\/p>\n<\/div><div class=\"faqwd_question_options\"><\/div><\/div><\/div><\/li ><li class=\"faqwd_question_li expand faqwd_qustion_li_4_832\"><div class=\"faqwd_question_title_container\" data-faqid=4_832> <div class=\"faqwd_question_title\"> <span class=\"faqwd_quest_numbering\">13. <\/span><span class=\"faqwd_post_title\" id=\"4_832\">How do I manually \u201cpower off\u201d the generator set?<\/span><\/div><div class=\"before20\"><span class=\"arr\">&nbsp;<\/span><\/div><\/div><div class=\"faqwd_question_content faqwd_question_4_832\"><div class=\"faqwd_answer_container\"><div class=\"faqwd_post_info\"><\/div><div class=\"faqwd_answer\"><p>Open the generator hood or access door and flip the circuit breaker to the \u201coff\u201d position (you\u2019ll find the breaker near the digital controller). This shuts off power to the house (the load). It\u2019s a good idea to run the generator with no load for 2-5 minutes. Then press the \u201coff\u201d button on the controller.<\/p>\n<p>What do I do when the water rises above the generator?Water and electricity are a very dangerous mix. If you can safely access it, power off the generator. If it continues to run when submerged, internal damage to both engine and generator will be significant. If you can\u2019t safely access the generator or the main-line disconnect, do not make any attempt to turn it off.<\/p>\n<\/div><div class=\"faqwd_question_options\"><\/div><\/div><\/div><\/li ><\/ul > <\/div > <div class=\"faqwd_cat_6 faqwd_cat faqwd_hidden\"><ul class=\"faqwd_questions_ul\"><li class=\"faqwd_question_li expand faqwd_qustion_li_6_817\"><div class=\"faqwd_question_title_container\" data-faqid=6_817> <div class=\"faqwd_question_title\"> <span class=\"faqwd_quest_numbering\">1. <\/span><span class=\"faqwd_post_title\" id=\"6_817\">What size generator do I need to get to run my house?<\/span><\/div><div class=\"before20\"><span class=\"arr\">&nbsp;<\/span><\/div><\/div><div class=\"faqwd_question_content faqwd_question_6_817\"><div class=\"faqwd_answer_container\"><div class=\"faqwd_post_info\"><\/div><div class=\"faqwd_answer\"><p>That depends on how many items you need to run at once and what amps they pull.<\/p>\n<\/div><div class=\"faqwd_question_options\"><\/div><\/div><\/div><\/li ><li class=\"faqwd_question_li expand faqwd_qustion_li_6_818\"><div class=\"faqwd_question_title_container\" data-faqid=6_818> <div class=\"faqwd_question_title\"> <span class=\"faqwd_quest_numbering\">2. <\/span><span class=\"faqwd_post_title\" id=\"6_818\">What is the expected life of the engine?<\/span><\/div><div class=\"before20\"><span class=\"arr\">&nbsp;<\/span><\/div><\/div><div class=\"faqwd_question_content faqwd_question_6_818\"><div class=\"faqwd_answer_container\"><div class=\"faqwd_post_info\"><\/div><div class=\"faqwd_answer\"><p>A properly maintained engine should provide over 20 years of operation under emergency standby conditions. Keep in mind that the units are not intended to provide continuous power (24 hours a day, 365 days a year).<\/p>\n<\/div><div class=\"faqwd_question_options\"><\/div><\/div><\/div><\/li ><li class=\"faqwd_question_li expand faqwd_qustion_li_6_819\"><div class=\"faqwd_question_title_container\" data-faqid=6_819> <div class=\"faqwd_question_title\"> <span class=\"faqwd_quest_numbering\">3. <\/span><span class=\"faqwd_post_title\" id=\"6_819\">Can I install my generator myself?<\/span><\/div><div class=\"before20\"><span class=\"arr\">&nbsp;<\/span><\/div><\/div><div class=\"faqwd_question_content faqwd_question_6_819\"><div class=\"faqwd_answer_container\"><div class=\"faqwd_post_info\"><\/div><div class=\"faqwd_answer\"><p>For safety reasons and to ensure adherence to all local, state and national electrical codes, particularly for non-pre-wired or larger systems, Generac\/Kohler recommends you use an authorized Generac\/Kohler dealer or licensed contractor. Call Cannondale for information.<\/p>\n<\/div><div class=\"faqwd_question_options\"><\/div><\/div><\/div><\/li ><li class=\"faqwd_question_li expand faqwd_qustion_li_6_820\"><div class=\"faqwd_question_title_container\" data-faqid=6_820> <div class=\"faqwd_question_title\"> <span class=\"faqwd_quest_numbering\">4. <\/span><span class=\"faqwd_post_title\" id=\"6_820\">How do I learn about local installation codes?<\/span><\/div><div class=\"before20\"><span class=\"arr\">&nbsp;<\/span><\/div><\/div><div class=\"faqwd_question_content faqwd_question_6_820\"><div class=\"faqwd_answer_container\"><div class=\"faqwd_post_info\"><\/div><div class=\"faqwd_answer\"><p>Code requirements for installing standby generator systems vary nationwide. That\u2019s why we recommend having a factory-authorized dealer install your system since they will be familiar with local and national codes, make sure the generator is properly sized, and avoid code issues with local inspectors.<\/p>\n<\/div><div class=\"faqwd_question_options\"><\/div><\/div><\/div><\/li ><\/ul > <\/div > <\/div><script>\r\n        jQuery(function () {\r\n          aj_comp();\r\n        });\r\n      <\/script><div class=\"faqwd_pagination\"><\/div><\/div>\n[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section css=&#8221;.vc_custom_1621455477377{margin-top: 10px !important;padding-top: 20px !important;}&#8221;][vc_row][vc_column][vc_column_text]\n<h2 id=\"cannondale-how-to-videos\">Cannondale How to Videos<\/h2>\n<p>Looking for answers on &#8220;how-to&#8221; questions in regards to your generators? We&#8217;ve got you covered! Check out our &#8220;how-to&#8221; videos below! Have another question outside of the videos below, contact us <a href=\"https:\/\/cannondalegenerators.com\/generator-service-contact\/\">here<\/a>![\/vc_column_text][\/vc_column][\/vc_row][vc_row equal_height=&#8221;yes&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_column_text]\n<h2>How to Check &amp; Maintain Your Oil Levels During a Power Outage<\/h2>\n[\/vc_column_text][vc_column_text]\n<div style=\"padding: 56.25% 0 0 0; position: relative;\"><iframe style=\"position: absolute; top: 0; left: 0; width: 100%; height: 100%;\" src=\"https:\/\/player.vimeo.com\/video\/527568041?color=ffffff&amp;title=0&amp;byline=0&amp;portrait=0\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/div>\n<p><script src=\"https:\/\/player.vimeo.com\/api\/player.js\"><\/script>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_column_text]\n<h2>How to Clear a Fault on Your Generator<\/h2>\n[\/vc_column_text][vc_column_text]\n<div style=\"padding: 56.25% 0 0 0; position: relative;\"><iframe style=\"position: absolute; top: 0; left: 0; width: 100%; height: 100%;\" src=\"https:\/\/player.vimeo.com\/video\/536337102?color=ffffff&amp;title=0&amp;byline=0&amp;portrait=0\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/div>\n<p><script src=\"https:\/\/player.vimeo.com\/api\/player.js\"><\/script><\/p>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row equal_height=&#8221;yes&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_column_text]\n<h2>How to Turn Off and On Your Generator<\/h2>\n[\/vc_column_text][vc_column_text]\n<div style=\"padding: 56.25% 0 0 0; position: relative;\"><iframe style=\"position: absolute; top: 0; left: 0; width: 100%; height: 100%;\" src=\"https:\/\/player.vimeo.com\/video\/537261390?color=ffffff&amp;title=0&amp;byline=0&amp;portrait=0\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/div>\n<p><script src=\"https:\/\/player.vimeo.com\/api\/player.js\"><\/script>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_column_text]\n<h2>How to Clear a Fault on a Nexus Controller<\/h2>\n[\/vc_column_text][vc_column_text]\n<div style=\"padding: 56.25% 0 0 0; position: relative;\"><iframe style=\"position: absolute; top: 0; left: 0; width: 100%; height: 100%;\" src=\"https:\/\/player.vimeo.com\/video\/536935580?color=ffffff&amp;title=0&amp;byline=0&amp;portrait=0\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/div>\n<p><script src=\"https:\/\/player.vimeo.com\/api\/player.js\"><\/script>[\/vc_column_text][\/vc_column][\/vc_row][vc_row equal_height=&#8221;yes&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_column_text]\n<h2>How to Set Up Mobile Link Remote Monitoring for Generac<\/h2>\n[\/vc_column_text][vc_column_text]\n<div style=\"padding: 56.25% 0 0 0; position: relative;\"><iframe style=\"position: absolute; top: 0; left: 0; width: 100%; height: 100%;\" src=\"https:\/\/player.vimeo.com\/video\/545549884?color=ffffff&amp;title=0&amp;byline=0&amp;portrait=0\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/div>\n<p><script src=\"https:\/\/player.vimeo.com\/api\/player.js\"><\/script>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]\n<h1 id=\"say-hello-to-your-new-hurricane-preparation-guide\"><\/h1>\n[\/vc_column_text]<div class=\"vcex-spacing id=``say-hello-to-your-new-hurricane-preparation-guide``\" style=\"height:60px\"><\/div>[vc_row_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_custom_heading text=&#8221;Say Hello To Your New Hurricane Preparation Guide!&#8221; font_container=&#8221;tag:h1|text_align:left&#8221; use_theme_fonts=&#8221;yes&#8221; el_class=&#8221;h1-cta-faq&#8221; link=&#8221;url:%23say-hello-to-your-new-hurricane-preparation-guide|||&#8221;]<div class=\"vcex-spacing\" style=\"height:30px\"><\/div>[vc_column_text]From hurricanes to severe storms, nearly every region of the U.S. has experienced power outages and resulted in an elevated demand for backup generators. This guide will help you prepare for the worst hurricanes and storms with our pre-and post-storm checklists. From home safety essentials to your standby generator maintenance, we\u2019ve got you covered.<\/p>\n<p>Don\u2019t let storm alerts stress you out ever again! Download our hurricane prep guide now![\/vc_column_text]<div class=\"vcex-spacing\" style=\"height:30px\"><\/div><a href=\"\/wp-content\/uploads\/2022\/09\/Cannondale-Hurricane-Prep-Guide.pdf\" class=\"vcex-button theme-button align-left inline blue-btn animate-on-hover\" target=\"_blank\"><span class=\"theme-button-inner\">Download Hurricane Prep Guide<span class=\"vcex-icon-wrap theme-button-icon-right\"><span class=\"fa fa-angle-right\"><\/span><\/span><\/span><\/a> [\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;7722&#8243;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=&#8221;stretch_row&#8221; content_placement=&#8221;middle&#8221; css=&#8221;.vc_custom_1545330569686{padding-top: 40px !important;background-color: #efefef !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; el_class=&#8221;sec-back&#8221;][vc_row content_placement=&#8221;middle&#8221; remove_bottom_col_margin=&#8221;true&#8221;][vc_column width=&#8221;2\/3&#8243; el_class=&#8221;cta-copy&#8221;][vc_column_text]\n<h2>Request A Free In-Home Generator Repair Service Quote<\/h2>\n[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;]<div class=\"textcenter theme-button-wrap clr\"><a href=\"\/appointment-request-generator-sizing-quote\" class=\"vcex-button theme-button align-center inline orange-btn animate-on-hover\"><span class=\"theme-button-inner\">Request Repair Quote<span class=\"vcex-icon-wrap theme-button-icon-right\"><span class=\"fa fa-angle-right\"><\/span><\/span><\/span><\/a><\/div> [\/vc_column][\/vc_row][\/vc_section][vc_section full_width=&#8221;stretch_row&#8221; content_placement=&#8221;middle&#8221; css=&#8221;.vc_custom_1546979934211{background-color: #f69d31 !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; el_class=&#8221;desktop-only&#8221;][vc_row remove_bottom_col_margin=&#8221;true&#8221; center_row=&#8221;yes&#8221; css=&#8221;.vc_custom_1545252817835{padding-top: 20px !important;}&#8221;][vc_column width=&#8221;1\/4&#8243;][vc_icon icon_fontawesome=&#8221;fa fa-twitter-square&#8221; color=&#8221;white&#8221; align=&#8221;center&#8221; link=&#8221;url:https%3A%2F%2Ftwitter.com%2FCannondaleGen||target:%20_blank|&#8221;][\/vc_column][vc_column width=&#8221;1\/4&#8243;][vc_icon icon_fontawesome=&#8221;fa fa-facebook-square&#8221; color=&#8221;white&#8221; align=&#8221;center&#8221; link=&#8221;url:https%3A%2F%2Fwww.facebook.com%2FCannondaleGenerators||target:%20_blank|&#8221;][\/vc_column][vc_column width=&#8221;1\/4&#8243;][vc_icon icon_fontawesome=&#8221;fa fa-instagram&#8221; color=&#8221;white&#8221; align=&#8221;center&#8221; link=&#8221;url:https%3A%2F%2Fwww.instagram.com%2FCannondaleGen%2F||target:%20_blank|&#8221;][\/vc_column][vc_column width=&#8221;1\/4&#8243;][vc_icon icon_fontawesome=&#8221;fa fa-rss-square&#8221; color=&#8221;white&#8221; align=&#8221;center&#8221; link=&#8221;url:https%3A%2F%2Fcannondale-generators-inc.websitepro.hosting%2Ffeed%2F||target:%20_blank|&#8221;][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1547153426904{background-image: url(https:\/\/cannondalegenerators.com\/wp-content\/uploads\/2019\/01\/Group-211-1.jpg?id=294) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; el_class=&#8221;sec-back img-back desktop-only&#8221;][vc_row typography_style=&#8221;white&#8221;][vc_column][vc_custom_heading text=&#8221;POWER IT ALL&#8221; font_container=&#8221;tag:h2|text_align:center|color:%23ffffff&#8221; use_theme_fonts=&#8221;yes&#8221;][vc_text_separator title=&#8221;&#8221; i_icon_fontawesome=&#8221;fa fa-bolt&#8221; i_color=&#8221;custom&#8221; color=&#8221;custom&#8221; style=&#8221;double&#8221; el_width=&#8221;40&#8243; add_icon=&#8221;true&#8221; i_custom_color=&#8221;#ffffff&#8221; accent_color=&#8221;#ffffff&#8221; css=&#8221;.vc_custom_1545248601336{padding-top: 3rem !important;padding-bottom: 3rem !important;}&#8221;][\/vc_column][\/vc_row][vc_row content_placement=&#8221;middle&#8221; remove_bottom_col_margin=&#8221;true&#8221; css=&#8221;.vc_custom_1547145403330{border-top-width: 3px !important;border-right-width: 3px !important;border-bottom-width: 3px !important;border-left-width: 3px !important;padding-top: 2rem !important;padding-right: 2rem !important;padding-bottom: 2rem !important;padding-left: 2rem !important;background-color: rgba(255,255,255,0.85) !important;*background-color: rgb(255,255,255) !important;border-left-color: #334d8a !important;border-left-style: double !important;border-right-color: #334d8a !important;border-right-style: double !important;border-top-color: #334d8a !important;border-top-style: double !important;border-bottom-color: #334d8a !important;border-bottom-style: double !important;}&#8221;][vc_column width=&#8221;1\/2&#8243;]<div class=\"vcex-module vcex-testimonials-fullslider vcex-flexslider-wrap wpex-fs-21px dark-skin  cta-testimonial\"><div class=\"wpex-slider slider-pro\" data-fade-arrows=\"false\" data-arrows=\"true\" data-buttons=\"false\" data-loop=\"true\" data-fade=\"true\" data-auto-play-delay=\"5000\" data-animation-speed=\"600\" data-height-animation-duration=\"500\"><div class=\"wpex-slider-slides sp-slides\"><div class=\"wpex-slider-slide sp-slide\"><div class=\"vcex-testimonials-fullslider-inner textcenter clr\"><div class=\"entry clr\"><p style=\"text-align: center\">Made installation of our generator extremely easy. Took care of all permitting with the town and made the process very simple. After a major power outage, they sent their service team in a snowstorm to service the generator and ensure it would keep us going throughout the snowstorm. Excellent service. Very pleased with this company.<\/p>\n<\/div><div class=\"vcex-testimonials-fullslider-author wpex-fs-14px clr\">Blair J.<div class=\"vcex-testimonials-fullslider-rating clr\"><span class=\"fa fa-star\" aria-hidden=\"true\"><\/span><span class=\"fa fa-star\" aria-hidden=\"true\"><\/span><span class=\"fa fa-star\" aria-hidden=\"true\"><\/span><span class=\"fa fa-star\" aria-hidden=\"true\"><\/span><span class=\"fa fa-star\" aria-hidden=\"true\"><\/span><span class=\"screen-reader-text\">Rating: 5<\/span><\/div><\/div><\/div><\/div><div class=\"wpex-slider-slide sp-slide\"><div class=\"vcex-testimonials-fullslider-inner textcenter clr\"><div class=\"entry clr\"><p style=\"text-align: center\">Cannondale has been maintaining our 20KW Generac Guardian Series generator (first installed in 2012) for 2 years now. During the recent power outage, the generator ran flawlessly for 130 hours straight. We added 16 ounces of motor oil after the first 75 hours of run time, as would be expected during a period of extended usage. The professionals at Cannondale were reachable, and provided helpful advice on lubricant selection, among other things. If you own a generator and live in Westchester or Fairfield counties, you must become a Cannondale client. They are the absolute best!<\/p>\n<\/div><div class=\"vcex-testimonials-fullslider-author wpex-fs-14px clr\">William W.<div class=\"vcex-testimonials-fullslider-rating clr\"><span class=\"fa fa-star\" aria-hidden=\"true\"><\/span><span class=\"fa fa-star\" aria-hidden=\"true\"><\/span><span class=\"fa fa-star\" aria-hidden=\"true\"><\/span><span class=\"fa fa-star\" aria-hidden=\"true\"><\/span><span class=\"fa fa-star\" aria-hidden=\"true\"><\/span><span class=\"screen-reader-text\">Rating: 5<\/span><\/div><\/div><\/div><\/div><div class=\"wpex-slider-slide sp-slide\"><div class=\"vcex-testimonials-fullslider-inner textcenter clr\"><div class=\"entry clr\"><p style=\"text-align: center\">Charged me a fraction of a competitors quote and was very pleasant throughout.<\/p>\n<\/div><div class=\"vcex-testimonials-fullslider-author wpex-fs-14px clr\">Paolo S.<div class=\"vcex-testimonials-fullslider-rating clr\"><span class=\"fa fa-star\" aria-hidden=\"true\"><\/span><span class=\"fa fa-star\" aria-hidden=\"true\"><\/span><span class=\"fa fa-star\" aria-hidden=\"true\"><\/span><span class=\"fa fa-star\" aria-hidden=\"true\"><\/span><span class=\"fa fa-star\" aria-hidden=\"true\"><\/span><span class=\"screen-reader-text\">Rating: 5<\/span><\/div><\/div><\/div><\/div><\/div><\/div><\/div>[\/vc_column][vc_column width=&#8221;1\/2&#8243;]<script type=\"text\/javascript\">var gform;gform||(document.addEventListener(\"gform_main_scripts_loaded\",function(){gform.scriptsLoaded=!0}),window.addEventListener(\"DOMContentLoaded\",function(){gform.domLoaded=!0}),gform={domLoaded:!1,scriptsLoaded:!1,initializeOnLoaded:function(o){gform.domLoaded&&gform.scriptsLoaded?o():!gform.domLoaded&&gform.scriptsLoaded?window.addEventListener(\"DOMContentLoaded\",o):document.addEventListener(\"gform_main_scripts_loaded\",o)},hooks:{action:{},filter:{}},addAction:function(o,n,r,t){gform.addHook(\"action\",o,n,r,t)},addFilter:function(o,n,r,t){gform.addHook(\"filter\",o,n,r,t)},doAction:function(o){gform.doHook(\"action\",o,arguments)},applyFilters:function(o){return gform.doHook(\"filter\",o,arguments)},removeAction:function(o,n){gform.removeHook(\"action\",o,n)},removeFilter:function(o,n,r){gform.removeHook(\"filter\",o,n,r)},addHook:function(o,n,r,t,i){null==gform.hooks[o][n]&&(gform.hooks[o][n]=[]);var 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gform_body'><ul id='gform_fields_1' class='gform_fields top_label form_sublabel_below description_below'><li id=\"field_1_3\" class=\"gfield gfield--type-text gfield_contains_required field_sublabel_below gfield--no-description field_description_below hidden_label gfield_visibility_visible\"  data-js-reload=\"field_1_3\" ><label class='gfield_label gform-field-label' for='input_1_3'>Full Name<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_3' id='input_1_3' type='text' value='' class='large'    placeholder='Full Name*' aria-required=\"true\" aria-invalid=\"false\"   \/> <\/div><\/li><li id=\"field_1_4\" class=\"gfield gfield--type-email gfield_contains_required field_sublabel_below gfield--no-description field_description_below hidden_label gfield_visibility_visible\"  data-js-reload=\"field_1_4\" ><label class='gfield_label gform-field-label' 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aria-invalid=\"false\"   \/><\/div><\/li><li id=\"field_1_11\" class=\"gfield gfield--type-address field_sublabel_below gfield--no-description field_description_below hidden_label gfield_visibility_visible\"  data-js-reload=\"field_1_11\" ><label class='gfield_label gform-field-label gfield_label_before_complex' >Address<\/label>    \n                    <div class='ginput_complex ginput_container has_street has_street2 has_city has_state ginput_container_address gform-grid-row' id='input_1_11' >\n                         <span class='ginput_full address_line_1 ginput_address_line_1 gform-grid-col' id='input_1_11_1_container' >\n                                        <input type='text' name='input_11.1' id='input_1_11_1' value=''    aria-required='false'    \/>\n                                        <label for='input_1_11_1' id='input_1_11_1_label' class='gform-field-label gform-field-label--type-sub '>Street Address<\/label>\n                                    <\/span><span class='ginput_full address_line_2 ginput_address_line_2 gform-grid-col' id='input_1_11_2_container' >\n                                        <input type='text' name='input_11.2' id='input_1_11_2' value=''     aria-required='false'   \/>\n                                        <label for='input_1_11_2' id='input_1_11_2_label' class='gform-field-label gform-field-label--type-sub '>Address Line 2<\/label>\n                                    <\/span><span class='ginput_left address_city ginput_address_city gform-grid-col' id='input_1_11_3_container' >\n                                    <input type='text' name='input_11.3' id='input_1_11_3' value=''    aria-required='false'    \/>\n                                    <label for='input_1_11_3' id='input_1_11_3_label' class='gform-field-label gform-field-label--type-sub '>City<\/label>\n                                 <\/span><span class='ginput_right address_state ginput_address_state gform-grid-col' id='input_1_11_4_container' >\n                                        <select name='input_11.4' id='input_1_11_4'     aria-required='false'    ><option value='' selected='selected'><\/option><option value='Alabama' >Alabama<\/option><option value='Alaska' >Alaska<\/option><option value='American Samoa' >American Samoa<\/option><option value='Arizona' >Arizona<\/option><option value='Arkansas' >Arkansas<\/option><option value='California' >California<\/option><option value='Colorado' >Colorado<\/option><option value='Connecticut' >Connecticut<\/option><option value='Delaware' >Delaware<\/option><option value='District of Columbia' >District of Columbia<\/option><option value='Florida' >Florida<\/option><option value='Georgia' >Georgia<\/option><option value='Guam' >Guam<\/option><option value='Hawaii' >Hawaii<\/option><option value='Idaho' >Idaho<\/option><option value='Illinois' >Illinois<\/option><option value='Indiana' >Indiana<\/option><option value='Iowa' >Iowa<\/option><option value='Kansas' >Kansas<\/option><option value='Kentucky' >Kentucky<\/option><option value='Louisiana' >Louisiana<\/option><option value='Maine' >Maine<\/option><option value='Maryland' >Maryland<\/option><option value='Massachusetts' >Massachusetts<\/option><option value='Michigan' >Michigan<\/option><option value='Minnesota' >Minnesota<\/option><option value='Mississippi' >Mississippi<\/option><option value='Missouri' >Missouri<\/option><option value='Montana' >Montana<\/option><option value='Nebraska' >Nebraska<\/option><option value='Nevada' >Nevada<\/option><option value='New Hampshire' >New Hampshire<\/option><option value='New Jersey' >New Jersey<\/option><option value='New Mexico' >New Mexico<\/option><option value='New York' >New York<\/option><option value='North Carolina' >North Carolina<\/option><option value='North Dakota' >North Dakota<\/option><option value='Northern Mariana Islands' >Northern Mariana Islands<\/option><option value='Ohio' >Ohio<\/option><option value='Oklahoma' >Oklahoma<\/option><option value='Oregon' >Oregon<\/option><option value='Pennsylvania' >Pennsylvania<\/option><option value='Puerto Rico' >Puerto Rico<\/option><option value='Rhode Island' >Rhode Island<\/option><option value='South Carolina' >South Carolina<\/option><option value='South Dakota' >South Dakota<\/option><option value='Tennessee' >Tennessee<\/option><option value='Texas' >Texas<\/option><option value='Utah' >Utah<\/option><option value='U.S. Virgin Islands' >U.S. Virgin Islands<\/option><option value='Vermont' >Vermont<\/option><option value='Virginia' >Virginia<\/option><option value='Washington' >Washington<\/option><option value='West Virginia' >West Virginia<\/option><option value='Wisconsin' >Wisconsin<\/option><option value='Wyoming' >Wyoming<\/option><option value='Armed Forces Americas' >Armed Forces Americas<\/option><option value='Armed Forces Europe' >Armed Forces Europe<\/option><option value='Armed Forces Pacific' >Armed Forces Pacific<\/option><\/select>\n  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data-js-reload=\"field_1_3\" ><label class='gfield_label gform-field-label' for='input_1_3'>Full Name<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_3' id='input_1_3' type='text' value='' class='large'    placeholder='Full Name*' aria-required=\"true\" aria-invalid=\"false\"   \/> <\/div><\/li><li id=\"field_1_4\" class=\"gfield gfield--type-email gfield_contains_required field_sublabel_below gfield--no-description field_description_below hidden_label gfield_visibility_visible\"  data-js-reload=\"field_1_4\" ><label class='gfield_label gform-field-label' for='input_1_4'>Email<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_email'>\n                            <input name='input_4' id='input_1_4' type='email' value='' class='large'   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gfield_label_before_complex' >Address<\/label>    \n                    <div class='ginput_complex ginput_container has_street has_street2 has_city has_state ginput_container_address gform-grid-row' id='input_1_11' >\n                         <span class='ginput_full address_line_1 ginput_address_line_1 gform-grid-col' id='input_1_11_1_container' >\n                                        <input type='text' name='input_11.1' id='input_1_11_1' value=''    aria-required='false'    \/>\n                                        <label for='input_1_11_1' id='input_1_11_1_label' class='gform-field-label gform-field-label--type-sub '>Street Address<\/label>\n                                    <\/span><span class='ginput_full address_line_2 ginput_address_line_2 gform-grid-col' id='input_1_11_2_container' >\n                                        <input type='text' name='input_11.2' id='input_1_11_2' value=''     aria-required='false'   \/>\n                                        <label for='input_1_11_2' id='input_1_11_2_label' class='gform-field-label gform-field-label--type-sub '>Address Line 2<\/label>\n                                    <\/span><span class='ginput_left address_city ginput_address_city gform-grid-col' id='input_1_11_3_container' >\n                                    <input type='text' name='input_11.3' id='input_1_11_3' value=''    aria-required='false'    \/>\n                                    <label for='input_1_11_3' id='input_1_11_3_label' class='gform-field-label gform-field-label--type-sub '>City<\/label>\n                                 <\/span><span class='ginput_right address_state ginput_address_state gform-grid-col' id='input_1_11_4_container' >\n                                        <select name='input_11.4' id='input_1_11_4'     aria-required='false'    ><option value='' selected='selected'><\/option><option value='Alabama' >Alabama<\/option><option value='Alaska' >Alaska<\/option><option value='American Samoa' >American Samoa<\/option><option value='Arizona' >Arizona<\/option><option value='Arkansas' >Arkansas<\/option><option value='California' >California<\/option><option value='Colorado' >Colorado<\/option><option value='Connecticut' >Connecticut<\/option><option value='Delaware' >Delaware<\/option><option value='District of Columbia' >District of Columbia<\/option><option value='Florida' >Florida<\/option><option value='Georgia' >Georgia<\/option><option value='Guam' >Guam<\/option><option value='Hawaii' >Hawaii<\/option><option value='Idaho' >Idaho<\/option><option value='Illinois' >Illinois<\/option><option value='Indiana' >Indiana<\/option><option value='Iowa' >Iowa<\/option><option value='Kansas' >Kansas<\/option><option value='Kentucky' >Kentucky<\/option><option value='Louisiana' >Louisiana<\/option><option value='Maine' >Maine<\/option><option value='Maryland' >Maryland<\/option><option value='Massachusetts' >Massachusetts<\/option><option value='Michigan' >Michigan<\/option><option value='Minnesota' >Minnesota<\/option><option value='Mississippi' >Mississippi<\/option><option value='Missouri' >Missouri<\/option><option value='Montana' >Montana<\/option><option value='Nebraska' >Nebraska<\/option><option value='Nevada' >Nevada<\/option><option value='New Hampshire' >New Hampshire<\/option><option value='New Jersey' >New Jersey<\/option><option value='New Mexico' >New Mexico<\/option><option value='New York' >New York<\/option><option value='North Carolina' >North Carolina<\/option><option value='North Dakota' >North Dakota<\/option><option value='Northern Mariana Islands' >Northern Mariana Islands<\/option><option value='Ohio' >Ohio<\/option><option value='Oklahoma' >Oklahoma<\/option><option value='Oregon' >Oregon<\/option><option value='Pennsylvania' >Pennsylvania<\/option><option value='Puerto Rico' >Puerto Rico<\/option><option value='Rhode Island' >Rhode Island<\/option><option value='South Carolina' >South Carolina<\/option><option value='South Dakota' 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