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Absolutely. All of the technicians at Cannondale Generators have received extensive hands-on training and are certified by all the manufacturers that we sell and install.

Open the generator hood or access door and flip the circuit breaker to the “off” position (you’ll find the breaker near the digital controller). This shuts off power to the house (the load). It’s a good idea to run the…

Most generators run between 69 DBL-79 DBL. Check your Owner’s Manual for decibels.

This depends on the engine size and gas tank size. Check your Owner’s Manual for run time.

No. You need a licensed electrician to set your generator up with an automatic transfer switch.

Yes, it is always good for safety reasons.

The recommended oil for the 7 kW, 12 kW and 15 kW air-cooled units is 10W-30 temperatures above 20° F. Use 5W-20 or 5W-30 for temperatures below 20° F. After the first oil change, all-season 5W-30 synthetic oil may be…

Since variables such as engine hours, load, model, and other factors influence fuel consumption, there is no standard amount of oil being consumed. As long as you check the oil level and change the oil as instructed then your generator…

Air-cooled: 7 kW, 12 kW and 15 kW – 1.7 qt. Liquid-cooled: 15 kW, 20 kW and 25 kW – 4.0 qt., 45 kW – 4.5 qt.

This should not occur if the system has been properly sized and installed by Cannondale Generators. However, if by some unusual circumstance this does occur generators are equipped with overload protection. In the rare event of an overload, the generator’s…